Last Updated: 16th September 2025

DeCreatifs (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect the following types of information when you interact with our website (https://decreatifs.com), services, or communications:

  • Contact Information: name, email address, phone number, business name, and job title.
  • Inquiry Details: project requirements, messages, or files you submit through our contact form.
  • SMS Consent Data: your phone number, the time and date you checked the SMS opt-in box, and any subsequent messages.
  • Usage Data: IP address, browser type, operating system, and pages visited, collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our web design, SEO, and marketing services.
  • Respond to your inquiries and send service-related messages.
  • Send text messages only if you have explicitly opted in (e.g., appointment reminders, project updates, or requested resources).
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and enforce our agreements.

3. SMS Messaging and Consent

  • We send marketing or informational texts only to individuals who have provided explicit consent through our website or other approved channels.
  • Each message includes instructions to opt out. You may reply STOP at any time to stop receiving messages, or HELP for assistance.
  • We store proof of consent (timestamp, IP address, and phone number) to demonstrate compliance with carrier and regulatory requirements.

4. Data Sharing

We do not sell, rent, or transfer your personal information.
Your data is used solely by DeCreatifs to deliver the services you request and to maintain our business operations.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent to marketing communications.
  • Request a copy of the data we hold about you.

To exercise these rights, email us at [insert contact email].

7. Cookies and Tracking

Our website may use cookies and similar technologies to analyze traffic and improve functionality. You can adjust your browser settings to refuse cookies, but some features may not work properly.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

9. International Data Transfers

If you access our site from outside [your country], your information may be transferred to and processed in countries that may not have the same data protection laws.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DeCreatifs
Email: support@decreatifs.com
Website: https://decreatifs.com